Frequently Asked Questions
Do you post items?
Yes, you can shop online here, if you have seen something in store that isn’t online we can arrange for this to be posted to you too.
How does the commission work?
Once your item has sold it is a 50/50 split of the final sale price minus VAT.
What is your returns policy?
All in store sales are final and items are sold as seen. For online orders you have 14 days after receiving your item to notify us if you wish to return it, you then have another 14 days in which to return it. Here are our full Terms & Conditions for more information.
How long do you keep items on sale?
Wedding items are usually on sale for 6 months and all other items 3 months. These time frames may vary depending on each individual item.
Would I be able to purchase a gift card?
Absolutely! Gift cards are available to purchase both in store & online.
Can I make an appointment?
Yes. We love to spend time finding the perfect outfit for you,
please give us a call on 01706 823746
or
email ramsbottomdressingroom@outlook.com
Do you have a Facebook page?
Yes! We post regularly on Facebook as well as Instagram and also reply to messages and reviews, so please like and follow our page to keep up to date with latest the latest news!
@ramsbottomdressingroom
Do you accept phone payments?
We accept payments over the phone for all major credit & debit cards.
Do you have disabled access?
Yes, we have a ground floor changing room. Please call in advance and we will do our best to make sure you have an amazing experience!